INBOUND SERVICES

Customer Care Service

Relationship with customer, like every other relationship, depends on whether you help them in times of need. If you can’t provide assistance whenever the customer is struggling with your product, then certainly the customer will choose another company next time.

Safira Infoline  ensures complete customer retention and also complete customer satisfaction through dedicated Customer Support. Our best service is distinguished from the rest as:

  • We provide 24×7 Customer support services, round the clock.
  • We are proficient in operations of software such as Customer Relationship Management (CRM) and others, and can share timely reports (daily/weekly/monthly) with you
  • Our Customer Care Agents are trained to pacify irate customers and ensure optimum satisfaction of all customers. The Agents converse in neutral global accent
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